ABOUT USIt starts with a phone call. When you or someone you care about is in crisis, it is hard to know what to do. The Ridge offers free assessments to help determine what is needed–and guide you to the next step. If you–or someone you care about–needs help with alcohol, drugs or emotional problems, call The Ridge. The Ridge accepts referrals from professionals, as well as by self or significant others. These assessment services may be accessed by phone, walk in, or professional referral. Referrals can be made 24 hours a day, seven days a week. The assessment team, comprised of mental health professionals, provides the evaluation. The goal of an assessment is to provide the patient and/or referring parties with accessible and comprehensive recommendations for treatment. Following the assessment, a recommendation will be made to the appropriate level of care based on each person’s individualized clinical needs. All assessments are reviewed with a physician for appropriate treatment recommendations. You, your family and the referring professional, if appropriate, will play an integral part in deciding what services are most appropriate for your circumstances. If the physician recommends admission, the Assessment and Referral team will assist in obtaining pre-certification from commercial insurance or managed care plans for the appropriate level of care. Admission to an inpatient program may be voluntary or court-ordered. The Ridge accepts payment from Medicare, Medicaid (under the age of 22) and most commercial insurance and managed care plans. The business office staff will provide benefits counseling and payment planning. The following information will be helpful when making a request/referral for services: • Patient Information (Name/Address/Phone Number/Date of Birth/Social Security Number/Custody and/or Guardian Status) • Reason for referral • Treatment History • Current outpatient treatment provider • Previous psychiatric or chemical dependency treatment • Primary Care Physician • Insurance Information (Subscriber Name/Insurance Provider/Policy Number/Employer/Group Number/Subscriber Social Security Number/Subscriber Date of Birth/Subscriber Phone Number) Documents to bring to assessment (if accessible): • Immunization information (youth) • Insurance card(s) • Social Security Number • Custody Papers (if appropriate) • Pertinent Legal Documents [DVO/EPO/Driver’s license or other identification (if available) |
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The Ridge Behavioral Health System |